IT Operations Teams
With more business services being deployed across ever increasingly complex infrastructures, operations teams are awakening to the challenges of managing and supporting distributed applications. To effectively manage business services, IT must embrace a 'service-centric' approach that provides end-to-end visibility and control of dependencies and configuration changes.
Determine impact of planned or unplanned changes by mapping upstream and downstream application dependencies spanning physical, virtual, and cloud infrastructures
Streamline troubleshooting of problems and incidents by eliminating problems associated with inaccurate data or lack of application visibility to streamline troubleshooting
Improved Service Restoration Times
Reduce risk of application outages and improve service restoration times (MTTR) by proactively monitoring and auditing critical application components
Integrate Apscout operational management database (OMDB) with IT Service Management (ITSM) solutions and CMDBs