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MSP Application and Business Service Management  

Simplify the delivery, management and support of customer applications and infrastructure

Apscout provides MSPs fast, easy, affordable business service management solutions that simplify the management of hosted and on-premise applications and business services.  With the proliferation of applications and the frequent shortage of in-house management expertise, customers are increasingly turning to MSPs to host and deliver these services.  Traditional IT management tools are failing to provide MSPs the visibility and control required to efficiently manage the applications and the underlying physical, virtual, and cloud/hosted infrastructures.  

Apscout gives MSPs complete control over hosted workloads, applications and servers with the capability to easily manage their customers on-premise applications and servers.  

With Apscout, MSPs can: 

  • Deliver a federated view of their customers IT universe 
  • Identify consulting and account expansion opportunities
  • Provide customers with a safe and secure portal to view their managed services
  • Demonstrate the value added benefits of managing applications and services.  Faster response times, reduced outages, and improved quality of service.
  • Discover, map, and audit application configurations and dependencies for end-to-end visibility and control 
  • Integrate with on-premise or hosted ITSM and CMDB implementations